Shipping policy

Effective Date: 16 June 2026

At Nishant Showroom, we aim to process and deliver your orders safely and within the estimated delivery timelines. This Shipping Policy explains how orders are processed, shipped and delivered.

1. Business Information

  • Trade Name: Nishant Showroom
  • Legal Name: Arshad Khan
  • Business Type: Proprietorship
  • GSTIN: 32NIOPK6473C1ZX
  • Registered Address: Floor No. 2, Building No. 3, Arshad, Kottayam, Panachikkad, Kottayam, Kerala – 686001, India

2. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation and payment, where applicable.

Orders placed on weekends or public holidays may be processed on the next business day.

During sales, festive periods or periods of unusually high order volume, processing may take additional time.

3. Shipping & Delivery Time

After dispatch, orders are generally expected to reach customers within approximately 3–7 business days, depending on the delivery location and courier service.

Delivery timelines are estimates and are not guaranteed.

Remote locations, difficult-to-service areas and certain pin codes may require additional delivery time.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is completed.

Any free-shipping offer will be subject to the conditions mentioned on the website or applicable promotional offer.

5. Order Tracking

Once an order has been dispatched, tracking information may be provided to the customer through the available communication channel.

Customers can use the tracking details to check the status of their shipment with the relevant courier or logistics provider.

6. Delivery Address

Customers are responsible for providing accurate and complete delivery information, including:

  • Full name
  • House/building number
  • Street/locality
  • City
  • State
  • PIN code
  • Valid contact information where required

Nishant Showroom will not be responsible for delays or failed delivery resulting from incorrect or incomplete address information provided by the customer.

7. Delivery Delays

Delivery may be delayed due to circumstances beyond our reasonable control, including:

  • Severe weather
  • Natural disasters
  • Public holidays
  • Courier or logistics disruptions
  • Transportation delays
  • Strikes or operational disruptions
  • Incorrect address information
  • Remote or restricted delivery locations
  • Unexpected circumstances affecting logistics operations

We will make reasonable efforts to assist customers in case of significant delivery issues.

8. Failed Delivery

If a courier attempts delivery but the order cannot be delivered because the customer is unavailable, the address is incorrect, or delivery is otherwise unsuccessful, the courier may make another attempt or return the package to the sender.

Additional delivery arrangements, where applicable, may be subject to courier policies and circumstances of the order.

9. Damaged Package

Customers are advised to inspect the package at the time of delivery where reasonably possible.

If a package appears seriously damaged or tampered with, customers should document the condition and contact Nishant Showroom as soon as possible.

For damaged or incorrect products, please refer to our Return & Refund Policy.

10. Lost or Undelivered Orders

If an order appears to be lost, significantly delayed or incorrectly marked as delivered, customers should contact our support team.

We will coordinate with the relevant courier or logistics provider and take reasonable steps to investigate the issue.

11. International Shipping

Unless specifically stated on the website, Nishant Showroom currently focuses on deliveries within India.

International orders, if offered in the future, may be subject to additional shipping charges, customs duties, taxes and other applicable requirements.

12. Cancellation After Dispatch

Once an order has been dispatched, cancellation may no longer be possible.

If cancellation is not possible after dispatch, the customer may need to follow the applicable return procedure after delivery.

13. Returns & Refunds

Returns, refunds and exchanges are governed by our Return & Refund Policy.

Customers should review the Return & Refund Policy for eligibility, return timelines and applicable procedures.

14. Consumer Protection

Nishant Showroom aims to provide clear delivery terms and relevant information to customers. Indian e-commerce businesses are subject to the applicable consumer-protection and e-commerce framework, including rules issued by the Department of Consumer Affairs.

15. Policy Updates

Nishant Showroom reserves the right to update this Shipping Policy when necessary.

Any changes will be published on this website with the revised effective date.

16. Contact Information

For shipping, delivery, tracking or order-related queries, customers can contact Nishant Showroom through the customer-support details provided on the website.

Nishant Showroom
Legal Name: Arshad Khan
GSTIN: 32NIOPK6473C1ZX
Address: Floor No. 2, Building No. 3, Arshad, Kottayam, Panachikkad, Kottayam, Kerala – 686001, India.